Payment Policy

PAYMENT OPTIONS

Payment Methods

At Marcella Haus we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and comply with UK regulations.

*Your payment is processed at the time your order is placed. You will receive a confirmation email once your payment has been successfully completed.


Credit/Debit Card
Secure and Convenient Payments

We accept most major credit and debit cards, including Visa, MasterCard, and Discover. This payment method is safe, convenient, and widely used in the United States. Here's how to complete your transaction using a credit or debit card:

  • Choose "Credit/Debit Card" as your payment method at checkout.
  • Enter your card details, including the card number, expiration date, and CVV.
  • Complete the billing information as requested.
  • Confirm your payment, and you will be redirected to a confirmation page on our site.
  • A confirmation email of your purchase will be sent to you.



Apple Pay & Google Pay
Mobile Payment Options

For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

  • Choose "Apple Pay" or "Google Pay" at checkout.
  • Authenticate the payment using Face ID, Touch ID, or your device password.
  • Confirm your shipping and billing information.
  • Once the payment is successful, you'll be redirected back to our site with an order confirmation.



Security and Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.



Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us at info@marcellahaus.com or call +448008203699 for support.


Questions?

Visit our FAQ page or contact our customer service. 

Store Name: Marcella Haus

Selling Countries: The United Kingdom

Company Name: Marcella Haus is owned and operated by MS INDUSTRIES LLC, a company registered in the United States

Company Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States

Warehouse Address: 29 Standard Way, Birmingham B24 8TA, UK

E-Mail: info@marcellahaus.com

Phone: +448008203699

Customer Service: Monday to Friday | 09:00 -17:00 (gmt)

We aim to respond to all inquiries within 24 hours. Contact us on our Contact Page