We accept all major debit and credit cards, along with other secure checkout options available at payment. All payment details are processed securely and encrypted.
Your payment is taken in full at the moment you place your order.
Get in touch as soon as possible at info@marcellahaus.com. If your order hasn't yet been processed for dispatch, we'll do our best to update or cancel it.
If your order has already moved to fulfillment, we're unable to make changes and you have to follow our easy return process once you receive your order.
Yes — we offer free shipping on all orders in the UK!
We process orders within 1-2 business days (Monday–Friday). Once shipped, transit typically takes 5-7 business days. All in, you should expect your order to arrive within 6-9 business days from the time it's placed.
Yes — once your order ships, you'll receive an email with your tracking number and a link to follow its journey to your door.
Right now we're focused only on serving customers within the United Kingdom for the most personalized experience!
