Yes! We offer free delivery on all orders across the United Kingdom, with no minimum spend required.
When will my order arrive?
Orders are processed within 1–2 business days, Monday to Friday. Once shipped, delivery typically takes an additional 5–7 business days. You can expect to receive your order within approximately 6–9 business days in total.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with your tracking number and carrier details. You can also follow your order at any time through our online tracking page HERE.
Can I change or cancel my order?
You can cancel or make changes to your order at any time before it has been shipped. To request a cancellation or modification, please contact us as soon as possible at info@marcellahaus.com or through our Contact Page. Once your order has been shipped, any changes will need to be handled through our standard returns process.
When will I be charged for my order?
Payment is processed securely at the time your order is placed.
Customer Service
We are available: Monday to Friday | 09:00 -17:00 (GMT) For more information, refer to our Contact Page.
Free UK Shipping
We offer free shipping on all orders in the United Kingdom. For more information, please refer to our Shipping Policy.
30-Day Returns
Need to make a return? We have a 30-Day Return Policy.
